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Enterprise-Grade Security

Meslingo is built with security at its core. We follow Slack's strict security requirements and implement industry best practices to protect your data.

Built by NVIAI SMART TECHNOLOGY COMPANY LIMITED

🔐 Zero Data Collection Policy

Unlike many apps, Meslingo does not collect, store, or retain any of your messages, translations, or personal information. All processing is ephemeral—your data is processed in real-time and immediately discarded. We believe the best way to protect your data is to never store it.

End-to-End Encryption

All data transmission is protected using TLS 1.3 encryption—the most secure transport protocol available. Your messages are encrypted from the moment they leave Slack until they return with translations.

No Data Storage

We implement a strict no-storage policy. Your messages and translations are processed in memory only and never written to disk, databases, or logs. Once processed, data is immediately discarded.

Zero AI Training Policy

Your messages are never used to train AI models. We use enterprise-grade AI APIs that explicitly exclude customer data from training. Your conversations remain confidential.

PCI-DSS Compliant Payments

We never handle or store credit card information. All payments are processed by LemonSqueezy, a fully PCI-DSS compliant Merchant of Record, ensuring your financial data is protected by industry-leading security standards.

Secure Cloud Infrastructure

Our infrastructure is hosted on Google Cloud Platform (GCP), featuring:

  • 24/7 security monitoring
  • DDoS protection
  • Automated threat detection
  • Geographic redundancy

Slack Security Compliance

Meslingo is built according to Slack's security requirements:

  • Passed Slack's app review process
  • Minimal permission requests
  • OAuth 2.0 authentication
  • Secure webhook handling

How Your Data Flows (And Disappears)

STEP 1
Slack Message
You request a translation
STEP 2
Encrypted Transit
TLS 1.3 encryption
STEP 3
AI Translation
Memory-only processing
STEP 4
Response
Translation returned
STEP 5
Data Discarded
Nothing stored
✓ Zero data retained at any step

Compliance & Standards

We adhere to international security standards and platform requirements to ensure your data is protected.

Slack App Directory

Fully compliant with Slack's security requirements and app review process.

GDPR Ready

Our no-data-collection approach aligns with GDPR's data minimization principles.

SOC 2 Infrastructure

Hosted on GCP infrastructure with SOC 2 Type II certification.

CCPA Compliant

We don't collect personal information, inherently protecting California residents' rights.

Built on Trust

Our security practices are designed to give you peace of mind.

No Data Collection
TLS 1.3 Encryption
No AI Training
Slack Approved
PCI-DSS Payments

Security FAQ

Common questions about how we protect your data.

Does Meslingo store my messages?

No. Meslingo never stores your messages, translations, or any content. All processing happens in memory and data is immediately discarded after the translation is delivered.

Are my translations used to train AI?

No. We use enterprise-grade AI APIs that explicitly exclude customer data from model training. Your conversations are never used for any AI training purposes.

What Slack permissions does Meslingo need?

Meslingo requests only the minimum permissions needed: reading messages in channels where it's added and posting translation responses. We never request access to private channels or DMs without explicit invitation.

How do I remove Meslingo from my workspace?

Workspace administrators can remove Meslingo at any time through Slack's app management settings. Removal is immediate and complete—there's no data to delete because we never stored any.

Is my payment information secure?

Yes. We never handle or store payment information. All payments are processed by LemonSqueezy, a PCI-DSS Level 1 compliant payment processor.

Can NVIAI employees see my messages?

No. Our infrastructure is designed so that no one—including our employees—can access your messages. There are no logs, no databases, and no storage of message content.

🔒 Responsible Disclosure

NVIAI SMART TECHNOLOGY COMPANY LIMITED takes security seriously. If you believe you have discovered a security vulnerability in Meslingo, we encourage you to report it responsibly.

Please send your findings to our security team. We will investigate all legitimate reports and work to address any issues promptly.

security@meslingo.ai